Shipping policy
Order shipping time is divided into two parts: Processing time: order verification, cutting, quality, inspection and packing. All orders are typically sent to our manufacturer for shipment within 72 hours of order placement and payment received.
Transit Time: This refers to the time it takes for an item to travel from our warehouse to its destination.
U.S. Standard Secure Shipping and Insurance takes 5-17 days for delivery (if your item is in stock)
Australia & Canada & UK & Europe Standard Secure Shipping and Insurance Allow 1-2 weeks for delivery (if your item is in stock)
Other countries Standard Secure Shipping and Insurance takes 2-4 weeks for delivery (if your item is in stock)
Insured Shipping: If an item is lost during shipping or arrives damaged, we will send you a replacement item at no additional cost as long as sufficient evidence is provided. Priority Insured Shipping: Your delivery will be placed at the top of the order list we send to manufacturers daily. Depending on the volume of orders we receive, estimated times may be similar/same as standard shipping times. Your items are also insured.
Some products may be shipped separately and arrive at different times as we have warehouses in different locations. Tracking numbers usually take a few days to a week to update and display correct tracking information. Please note that for some countries, shipping times may be longer than estimated.
Depending on the volume of orders we receive, your delivery may take longer than usual. Rest assured, we are working hard to resolve any issues as quickly as possible. We know it can be frustrating to wait longer than expected for your order, but one thing we don't want to do is sacrifice the quality of our product. Thank you for your understanding.
change request If you need to make changes to your order, please email us at maskjack315@gmail.com within 24 hours of placing your order and we will be happy to make the required changes. If your order has already shipped, we cannot make changes. Be sure to check that you have chosen the correct size and color to avoid disappointment.
Transit Time: This refers to the time it takes for an item to travel from our warehouse to its destination.
U.S. Standard Secure Shipping and Insurance takes 5-17 days for delivery (if your item is in stock)
Australia & Canada & UK & Europe Standard Secure Shipping and Insurance Allow 1-2 weeks for delivery (if your item is in stock)
Other countries Standard Secure Shipping and Insurance takes 2-4 weeks for delivery (if your item is in stock)
Insured Shipping: If an item is lost during shipping or arrives damaged, we will send you a replacement item at no additional cost as long as sufficient evidence is provided. Priority Insured Shipping: Your delivery will be placed at the top of the order list we send to manufacturers daily. Depending on the volume of orders we receive, estimated times may be similar/same as standard shipping times. Your items are also insured.
Some products may be shipped separately and arrive at different times as we have warehouses in different locations. Tracking numbers usually take a few days to a week to update and display correct tracking information. Please note that for some countries, shipping times may be longer than estimated.
Depending on the volume of orders we receive, your delivery may take longer than usual. Rest assured, we are working hard to resolve any issues as quickly as possible. We know it can be frustrating to wait longer than expected for your order, but one thing we don't want to do is sacrifice the quality of our product. Thank you for your understanding.
change request If you need to make changes to your order, please email us at maskjack315@gmail.com within 24 hours of placing your order and we will be happy to make the required changes. If your order has already shipped, we cannot make changes. Be sure to check that you have chosen the correct size and color to avoid disappointment.